Perspectives

As an increasing number of companies move their operations to the cloud from traditional data centers, security challenges have become increasingly bigger. According to recent findings, over 45% of data breaches are now cloud-based, ranging from insider threats to misconfiguration to distributed denial of service (DDoS) attacks. These challenges require an innovative and proactive approach to security. In this blog, …

Cyber threats are an increasing worry in the digital age, especially for small to medium-sized businesses, with SMBs being the target of 43% of all cyber attacks. This alarming statistic indicates why it’s so important to be aware of the ever-changing landscape of cyber threats your SMB faces. This is especially true considering we’re in the age of remote work, …

Working with a managed service provider (MSP) can be a great way to outsource your IT needs and avoid some of the common challenges that come with maintaining an in-house IT team. However, there are still some potential IT managed services challenges that your business must be aware of when working with an MSP. In this blog, we’ll outline some …

Outsourcing your IT to a managed service provider (MSP) is a growing trend among business owners. Over 68% of large American companies outsource their IT and 37% of small businesses do the same. Clearly, managed IT service benefits companies of all sizes. The importance of managed IT services becomes evident as businesses struggle to keep up with technology’s swift evolution. …

You’ve likely come here wondering if cyber security training is worth the investment for your SMB. After all, you already have a lot on your plate and a limited budget. But consider this: cyber attacks are becoming more and more common, and they can be devastating to businesses of all sizes. Between March 2021 and March 2022, the average cost …

Developing an IT strategy is crucial to maximizing your company’s use of technology to improve service delivery and achieve business goals. However, integrating the latest technology solutions into your corporate procedures only guarantees profitability if there’s a comprehensive IT development strategy in place Statistics show that 70% of senior IT leaders recognize technology as being vital to increasing revenue, customer …

Business operations are rapidly moving online, so business owners need to digitize more of their infrastructure than ever before. However, digital transformation usually comes with a few IT problems. If your organization is facing technology issues, you are certainly not alone. Problems with IT can cause a lasting negative impact if left unresolved. Customers are less likely to do business …

Modern businesses need to prevent technical difficulties that can slow down operations. Yet, most find it challenging to troubleshoot IT problems while conducting their daily tasks. Following IT help desk best practices can help mitigate this issue. Effective IT support is an essential part of customer service and it keeps employees productive. Since the pandemic began, the average ticket volume …

In today’s world, it seems like all business operations are digital. However, relying on an increasingly digital infrastructure means there is a higher risk of technical difficulties. And learning what a vCIO is can help you manage your business affairs. At many small-sized businesses, business owners attempt to troubleshoot IT issues while performing their regular duties. The reason why this …

Understanding IT outsourcing advantages and disadvantages enables businesses to save resources , time, and money that otherwise may be more costly in-house. Compared to managed IT services , IT outsourcing is often used to meet specific IT functionalities, such as an overnight IT helpdesk, software development , or cybersecurity awareness training. It’s also important to note that IT outsourcing isn’t …