Chicago IT Helpdesk Services

Remediate IT issues faster with proactive IT helpdesk support services in Chicago, IL.

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Simplify Your Technical Support With IT Help Desk Services in Chicago

Get support for every facet of your infrastructure when you outsource your IT help desk.

Why choose The Isidore Group for IT help desk services in Chicago?

  • Prioritize rapid resolutions with managed helpdesk services committed to fast and efficient support.
  • Maintain productivity for your business with 24-hour network monitoring and remote helpdesk services.
  • Mitigate recurring IT issues with a comprehensive ticket system that handles your support requests.
  • Benefit from proactive managed help desk services that keep you informed about ticket status on demand.
  • Ensure consistency with helpdesk support services backed by a Service Level Agreement for response times.
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Request a quote for our Chicago managed helpdesk services.


Why Chicago Businesses Use Our Helpdesk Support Services

iFranchise Group is a franchise consulting and development firm with hundreds of clients throughout the world.  It is imperative that our email, data, software, and hardware needs are met consistently, and that we have the utmost confidence in the security and reliability of services provided to us.  The Isidore Group is available to us 24/7 and continues to meet our needs with professionalism.  We highly recommend The Isidore Group.

Judy Janusz
iFranchise Group

The Isidore Group has the knowledge and expertise to help our company grow and become more efficient within the technology sector. In addition, they have proven that we matter as a client. Their response time, even at our out-of-state location, has been quite impressive. Their staff has gone above and beyond to get the job done for us, whether it be a firewall going down, or server issues, etc. The Isidore Group always does whatever it takes to minimize any downtime, and that is extremely important to us and our business.

Lisa Nolan
Reyes Group, Ltd.

The team at Isidore Group has been instrumental in planning for and implementing our new ERP system switch-over by ensuring excellent communication, organization, and follow-up with both our organization and our new ERP provider. From setting up our new servers to installing new programs, the experienced team at Isidore Group made the transition stress and issue free.

Chris Verni
Garvin Industries, Inc.

The Isidore Group has done a wonderful job at reaching back to us within a reasonable time. The service has been wonderful, Candice and Emmanuel do a wonderful job! Thank you for doing business with us here at Crossroads!

Luke Kleinschnitz
Crossroads Building Supply

What can I say? I feel so hopeful that we are working with you!
The level of professionalism, courtesy and skill that I have seen so far has been great.
A far cry from where we were…

I’m a big Isidore fan.

Pioneer Engineering & Environmental Services

The Isidore Group
IT Help Desk Services in Chicago

205 N. Michigan Avenue, Suite 810
Chicago, IL 60601

Request a Quote: (844) 648-1887 


24/7/365 Customer Service IT Support

Reduce recurring IT problems as well as your risk of downtime with managed helpdesk services that resolve issues as quickly as possible with a system that includes: 

  • A comprehensive support service desk
  • A quality control process that addresses response time
  • A ticket system that keeps clients informed of issue status

Take charge of issue resolution and solve problems quickly with our helpdesk service in Chicago, illinois.

Explore the Benefits of Outsourced Helpdesk Support in Chicago

Managed IT Services

Alleviate the burdens of managing evolving business technology with a Chicago managed services provider businesses have trusted since 2014.

Cybersecurity

Take digital protection to new heights with ardent security services that include next-generation firewalls, antivirus, anti-malware protection, and SOC monitoring.

Cloud Services

Tap into the power of future-proofed technology with a successful cloud migration, improved system availability, reduced infrastructure costs, and more.

IT Support

No matter the hour or challenge at hand, our team of certified technicians will help you rapidly identify, remediate issues and implement full-fix resolutions.

IT Outsourcing

Remotely troubleshoot most technology problems with the help of our Outsourcing services. Resolve issues quickly with our 24/7/365 support.

IT Network

Mitigate costly downtimes and improve network reliability with technology solutions tailored around the workflow processes of your businesses.

IT Consulting

Drive informed technology decisions with consulting services that align your IT projects with your business’s objectives and budget.

Unified Communications

Modernize your legacy systems with our unified VoIP phone services and conferencing software for faster communication and worldwide virtual call answering.

Compliance Services

Achieve and maintain regulatory compliance across multiple regulatory bodies with our periodic compliance audits and compliance-as-a-service.

Rapidly Remediate Recurring Issues With Our IT Helpdesk in Chicago

See results faster with our professionally-managed helpdesk support services.

Why We Lead the Way for IT Help Desk Services in Chicago

24/7/365


IT support services across Chicagoland area


1 Month

Average onboarding time for our clients


8+ Years

Leading Chicago helpdesk support services


IT Helpdesk Support Chicago

Benefit From an Excellent Customer Service Experience

In today’s fast-paced world, no business can wait days or even hours for support while watching productivity grind to a halt.

You can’t afford to take that risk. That’s why our IT help desk services offer a variety of ways to connect to a technician including:

  • Emails
  • Live chat
  • Phone calls

Through our user-friendly portal management system, you can schedule a time to speak to a technician and keep track of open and ongoing tickets 24/7/365.

Achieve and Maintain Regulatory Compliance

Stay one step ahead of compliance issues with The Isidore Group’s Compliance-as-a-Service (CaaS) solution .

As a complement to our helpdesk services, CaaS helps your organization maintain compliance with multiple state, federal and international regulations including:

  • GDPR
  • CMMC
  • HIPAA
  • NIST-CSF
  • HITRUST
  • And more

Partner with our outsourced helpdesk support in Chicago, Illinois and mitigate potential compliance issues via thorough documentation and audit logs that validate your due diligence efforts.

Chicago IT Helpdesk Services