Chicagoland
Managed IT company in Burr Ridge, with our headquarters at 114 Shore Drive.
Managed IT for firms across Chicagoland, run from the headquarters of The Isidore Group in Burr Ridge. The service is scoped to how your business operates, for organizations with 15 to 200 people and beyond.
Headquarters
Inside our Burr Ridge headquarters.
114 Shore Drive, Burr Ridge, IL 60527
Why The Isidore Group
Why choose The Isidore Group?
- A Service Desk staffed 24/7/365 resolves IT issues and documents every fix.
- Security monitoring is continuous, with managed detection and response watching your data 24/7/365.
- Onboarding is documented and moves your managed IT services over in planned stages.
- Written strategy from our vCIOs and vCTOs gives technology decisions a plan behind them.
- Scope is set to your requirements for managed services in Burr Ridge, with projects quoted separately in writing.
Services
The managed IT services we run from Burr Ridge.
Managed IT services
Managed IT services in Burr Ridge, Illinois take over the daily work of running your technology, from the Service Desk to monitoring.
Cybersecurity
Security covers 24/7/365 monitoring, managed detection and response, endpoint and email security, and security assessments.
Cloud services
Our Burr Ridge team plans your cloud migration, then keeps Microsoft 365 and Azure patched, monitored, and available.
IT support
Technicians support every location remotely from the Burr Ridge office and visit on-site when the work needs hands.
Service Desk
Service Desk staff answer 24/7/365, and a dedicated Director of Client Experience is assigned to your account.
Network support
Network maintenance is scheduled outside business hours where the work allows, and monitoring runs 24/7/365 to catch faults early.
IT consulting
IT consulting covers project estimates, vendor management, and written advice from our vCIOs and vCTOs on technology decisions.
Unified communications
Calling and meetings run through Microsoft Teams, with a phone system that reaches your team on any device.
Compliance services
Compliance-as-a-Service for Burr Ridge businesses includes periodic assessments, control documentation, and audit preparation against HIPAA and other regulatory frameworks.
Headquarters in Burr Ridge
Managed IT run from Burr Ridge, Illinois.
The Isidore Group’s headquarters at 114 Shore Drive in Burr Ridge delivers managed IT built around how each client operates.
Results
Work our clients can point to.
How iFranchise Group Secured Reliable 24/7 IT Support for Global Client ServiceA franchise consulting firm with worldwide clients gained dependable, professional IT support and confidence in service security.
Unified IT & Security Modernization Strengthens Operations at Everest AcademyEverest Academy needed to improve both instructional technology and campus safety. The Isidore Group implemented a unified architecture that combined network infrastructure,…
The Isidore Group Reduces Downtime For Reyes Group, Ltd.Reyes Group, Ltd. needed reliable IT support to keep construction projects on schedule, including work at out-of-state locations. The Isidore Group delivered…
Questions
Questions about managed IT in Burr Ridge.
What makes your managed IT services unique?
The work centers on security and business results, not only on fixing problems. Every account has a named Director of Client Experience, and monitoring runs 24/7/365. On-site support comes from our Burr Ridge office, and our own hosted data center supports cloud services.
How quickly can your managed IT services resolve my issues?
Our 24/7/365 network monitoring catches many issues early, so they can be remediated before they reach your team. When you need help, the Service Desk is available around the clock, and its ticketing system gives you live status updates on every request. Problems that cannot be fixed remotely are handled on-site by our technicians.
How can managed IT services reduce my business costs?
Managed IT is delivered under a monthly agreement scoped to your firm’s requirements, which keeps the work and the cost clear. Moving server workloads to the cloud removes the power and cooling costs of server hardware and turns server licensing into a monthly operating expense. Projects are quoted separately in writing.
What kind of support can I expect from your managed IT services?
Managed services cover day-to-day IT support, remote and on-site, including:
- A 24/7/365 Service Desk with live ticket status updates
- Network monitoring and weekly network maintenance
- On-site support from our Burr Ridge office
- Client surveys that confirm each ticket is complete
How can your managed IT services align with my business goals?
Managed IT should move your business toward its goals, not only keep systems running. Your Director of Client Experience understands both the technology and the business, and serves as your point of contact for strategy. Our vCIOs and vCTOs add technology strategy, project estimates, and budgeting, so IT plans match your business objectives.
Next step
Review your security and IT strategy with our Burr Ridge team.
A senior engineer replies by the next business day. Our headquarters is at 114 Shore Drive, Burr Ridge.
- No obligation.
- Prefer to talk? Call 844.884.8040.
Ready to make your technology work harder for your business?
Schedule a complimentary 30-minute conversation with our team.
The form is unavailable right now. Prefer to talk? Call 630.884.8840.